人員間の距離とコミュニケーション・パターンに関する実証分析 : ある国内電機メーカーを対象として

Abstract

This paper focuses that some the relationship between communication patterns and the distance. The paper shows that an inverse relationship between the distance separating employees and the amount of face to face communication occurring between them. And the paper also shows that the distance positively correlates with the amount of telephone calls, and does not with the amount of e-mail. The research reported here indicates that telephone calls are convenient alternative to face to face communication when geographically dispersed employees want to communicate. And it also indicates that the common belief that e-mail are convenient alternative to face to face communication when geographically dispersed may be false, and that the use of e-mail is irrelevant to the distance.