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Automation and Financial Performance of Banks

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タイトル: Automation and Financial Performance of Banks
著者: Uchida, Shigeru / Ahmed, Sylvana Maheen / Ahmed, Sarwar Uddin
発行日: 2011年 6月30日
出版者: 長崎大学経済学部 / Faculty of Economis, Nagasaki University
引用: 長崎大学経済学部研究年報, 27, pp.49-56; 2011
抄録: Automated banking applications offer wide benefits to customers and banks and it is no longer a“good to have”but an“essential service for survival”in this era of globalization. Automation of banking services such as internet banking, ATM banking, telephone banking or mobile banking enable bank customers to access accounts and general information on bank products and services through a personal computer, mobile phones or other intelligent devices. The use of information technology in providing banking services is becoming increasingly important day-byday because it reduces banks' operating costs, delivers fast and accurate records and improves banks' profitability. This research categorizes the banks operating in Bangladesh into three groups based on the extent to which they are offering automated services-fully automated, moderately automated, and not automated and investigates the impact of automation of banking services on improving financial performance of banks doing business in Bangladesh.
キーワード: Banks / Financial Performance / Automation / Bangladesh
URI: http://hdl.handle.net/10069/25412
ISSN: 09108602
資料タイプ: Departmental Bulletin Paper
原稿種類: publisher

引用URI : http://hdl.handle.net/10069/25412



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