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Burnout of Long-term Care Facility Employees: Relationship with Employees' Expressed Emotion Toward Patients


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Title: Burnout of Long-term Care Facility Employees: Relationship with Employees' Expressed Emotion Toward Patients
Authors: Tanaka, Koji / Iso, Naoki / Sagari, Akira / Tokunaga, Akiko / Iwanaga, Ryoichiro / Honda, Sumihisa / Nakane, Hideyuki / Ohta, Yasuyuki / Tanaka, Goro
Issue Date: Sep-2015
Publisher: Elsevier Taiwan LLC
Citation: International Journal of Gerontology, 9(3), pp.161-165; 2015
Abstract: Background This study determined factors related to the burnout of long-term care facility employees, including employees' expressed emotion (EE) toward patients. Methods A survey of 411 long-term care facility employees was conducted. Employee burnout was evaluated using the Maslach Burnout Inventory (MBI). EE levels were evaluated using the Nurse Attitude Scale (NAS). Results The percentage of high scorers on the MBI's three subscales of emotional exhaustion, depersonalization, and low personal accomplishment were as follows: emotional exhaustion, 197 people (51.6%); depersonalization, 122 people (31.4%); and low personal accomplishment, 301 people (83.8%). Results of multiple logistic regression analysis using presence of a high score on the MBI subscales as dependent variables confirmed significant relevant factors. For emotional exhaustion, this was criticism [odds ratio (OR): 1.74, p = 0.046], for depersonalization, male (OR: 1.99, p = 0.021), younger than 40 years (OR: 1.84, p = 0.038), and hostility (OR: 2.99, p < 0.001). Conclusion Results indicate that employees' EE of criticism and hostility toward patients is related to burnout.
Keywords: burnout / expressed emotion / long-term care facility employees
URI: http://hdl.handle.net/10069/35889
ISSN: 18739598
DOI: 10.1016/j.ijge.2015.04.001
Rights: © 2015 Published by Elsevier B.V. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/
Type: Journal Article
Text Version: author
Appears in Collections:Articles in academic journal

Citable URI : http://hdl.handle.net/10069/35889

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